Privacy Policy

Elite Sneakers is committed to safeguarding your privacy and ensuring that your personal information is protected. This privacy policy outlines how we collect, use, and share the information we gather when you visit our website or engage with our services. By using our website, you agree to the terms outlined in this policy.

Information We Collect

We collect several types of information to provide and improve our services, process your orders, and enhance your overall shopping experience:

  1. Personal Information: This includes information that you voluntarily provide when making a purchase or creating an account, such as your name, email address, shipping address, phone number, and payment details.
  2. Order Information: When you place an order, we collect details related to the products you purchase, such as product descriptions, order amounts, shipping information, and transaction details.
  3. Automatic Data Collection: Like many other websites, we collect information that is automatically generated when you visit our site. This includes your IP address, browser type, device information, referring URLs, and browsing patterns. This data helps us understand how visitors use our website and improve its performance.
  4. Cookies: We use cookies to enhance your shopping experience. Cookies are small text files stored on your device that help us remember your preferences, track your shopping cart, and recognize your return visits. You can control the use of cookies through your browser settings.

How We Use Your Information

We use your personal information in the following ways:

  1. Order Fulfillment: We use the information you provide to process your orders, arrange for shipping, and send you order confirmations and shipping updates.
  2. Communication: We may use your contact information to communicate with you about your order, respond to your inquiries, and notify you of important updates regarding our services.
  3. Marketing and Promotions: With your consent, we may use your email address to send you marketing materials, promotions, and updates on new products. You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
  4. Improvement of Services: The data we collect is used to improve our website, identify areas of improvement, and provide a more personalized experience for our users.
  5. Fraud Prevention: We may use your information to detect and prevent fraudulent activities, unauthorized transactions, and other security risks.

Sharing Your Information

We take your privacy seriously and do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  1. Service Providers: We may share your information with trusted third-party service providers that assist us in operating our website, fulfilling orders, processing payments, and providing customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
  2. Legal Obligations: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
  3. Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. In such cases, we will notify you and ensure that the new entity adheres to the terms of this privacy policy.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These include secure socket layer (SSL) encryption for all sensitive information transmitted online, as well as secure data storage practices. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Rights

As a user, you have certain rights concerning your personal information:

  1. Access and Correction: You have the right to access the personal information we hold about you and request corrections if there are any inaccuracies.
  2. Data Deletion: You may request that we delete your personal information, subject to certain legal and contractual obligations.
  3. Opt-Out of Marketing: You can opt out of receiving marketing emails by following the unsubscribe instructions provided in the email.

To exercise any of these rights, please contact us at contact@elitesneakers.shop.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on our website and notify you by email if significant changes occur. We encourage you to review this policy periodically to stay informed of how we are protecting your information.