Shipping Policy
At Elite Sneakers, we are committed to ensuring a smooth and timely delivery process for all our customers. Below is an overview of our shipping policy, including handling times, shipping methods, and delivery expectations.
Order Processing Time
- Handling Time: All orders are processed and dispatched within 1-2 business days after the order is placed. Please note that orders placed on weekends or holidays will be processed on the next business day.
- Shipping Time: Once your order has been shipped, the estimated delivery time is between 3-5 business days, depending on your location and the shipping carrier. We strive to meet these delivery estimates, but delays may occur due to factors outside our control (e.g., weather conditions, carrier issues).
Shipping Methods
We partner with reliable shipping carriers to deliver your products safely and efficiently. Our shipping options include standard ground shipping, which typically delivers within the 3-5 business days window. Expedited shipping options are not available at this time.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can track your order’s status by visiting our Track Your Order page and entering your tracking number.
Shipping Fees
We offer free standard shipping on all orders placed through our website. There are no additional shipping fees, and you will not be charged for returns.
International Shipping
At this time, we do not offer international shipping. We only ship to addresses within the United States. If you are located outside the U.S. and wish to inquire about potential shipping options, please contact us.
Undeliverable Packages
If a package is returned to us as undeliverable (due to incorrect address information or failed delivery attempts), we will notify you and arrange for re-delivery. Additional shipping fees may apply for re-shipment.